Privacy Policy

Information We Collect from You

We receive, collect and store any information you enter on our website or provide to us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email,) comments, feedback, product reviews, recommendations, and personal profile.

When you sign up for our newsletter, or to access the trade catalogue, or purchase items from the shop  we collect personal information you give us such as your name, telephone number, address and email address. Your personal information will be used for the specific reasons stated above only.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

Use of Information

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

We may contact you to alert you of any updates to the products we offer or to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Online Shop

  • Information Collected
    To fulfil your order, you must provide www.rachelmeehan.co.uk  with certain information such as your name, email address, postal address, telephone number, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a customised order) if you contact me directly.
    Why I Need Your Information and How I Use It
    I rely on a number of legal bases to collect, use, and share your information, including:
    • as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
    • when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
    • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
    • as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services.
     

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:


• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

 

Your Rights
If you reside in certain territories, including the UK & EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

  • Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

  • Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

  • Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

  • Complain. If you reside in the UK &  EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

 

Data Retention
Your personal information is only retained for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 2 years.

Cookies

Cookies are small amounts of information which we may store on your computer.

Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site.

You may delete and block all cookies from this site, but parts of the site may not work.

Cookie name                                 Life span                                            Purpose

svSession                                       Permanent                                          Creates activities and BI

hs                                                    Session                                               Security

incap_ses_${Proxy-ID}_${Site-ID}     Session                                           Security

incap_visid_${Proxy-ID}_${Site-ID}    Session                                          Security

nlbi_{ID}                                          Persistent cookie                              Security

XSRF-TOKEN                                 Persistent cookie                               Security

smSession                                     Two weeks                                         Identify logged in site members

 

Google Analytics

 

__utma                2 years from set/update     Used to distinguish users and sessions. The cookie is created when the javascript library executes and no

 

                                                                  existing _utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

__utmt                10 minutes                         Used to throttle request rate

__utmb               30 mins from set/update      Used to determine new sessions/visits. The cookie is created when the javascript library executes and no

                                                                   existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics

__utmc               End of browser session       Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with

                                                                  the __utmb cookie to determine whether the user was in a new session/visit.

__utmz               6 months from set/update   Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when

                                                                  the javascript library executes and is updated every time data is sent to Google Analytics

If you don’t want us to process your data anymore, please contact us at rachel@rachelmeehan.co.uk or send us mail to: Rachel Meehan, Hillmount Cottage, Birgham, Scotland TD12 4NE

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.